We’re looking for a writer to help create user assistance content for sites like GitHub Help.
This writer will report to the Documentation Team Manager and work cooperatively with the Documentation team to produce task-based, user-facing help content about the power of GitHub products and tools, tailored to a range of audiences.
If you’re a patient, compassionate writer who loves crafting excellent prose to help people use software, we really want to hear from you!
- Collaborate with the Documentation team on planning and developing user assistance content for GitHub products and tools, including (but not limited to) GitHub.com, GitHub Pages, and GitHub Enterprise.
- Cooperatively review and edit drafts of user assistance content with other writers on the team.
- Communicate with Support, Product, and Engineering teams about the user feedback, product changes, and technical product information that inform our documentation.
- Ability to create high-quality, long-form user assistance content for software products.
- Strong user advocate, especially for those new to a product or website.
- Ability to compassionately give and receive editorial critique.
- Excellent communication skills, especially when working with a distributed team. (The Documentation team is currently entirely distributed.)
- Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.
WHO WE ARE
GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over ten million people use GitHub to build amazing things together. With the collaborative features of GitHub.com, our desktop and mobile apps, and GitHub Enterprise, it has never been easier for individuals and teams to write better code, faster.
We have a lot of exciting things to do, and we’re looking for the right people to grow with us!
WHY YOU SHOULD JOIN
Working at GitHub is, to put it simply, a special slice of the universe. We’re committed to transparency, collaboration, experimentation, and always staying classy.
Because of this unique perspective, we’ve established one of the most flexible and well designed physical workspaces around that encourages you to work as you work best. Right now, over 60% of our employees are based outside of our San Francisco (SOMA) headquarters and work according to how they get their best stuff done.
Ensuring that GitHubbers are healthy, motivated, focused and creative is how GitHub stays awesome. Part of this is ensuring that our benefits* are out of this world.
In a nutshell, we’ve built and are growing a place where we truly love working, and we think you will too.
GitHub is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there’s anything we can do to make the interview process better for you; we’re happy to accommodate.
Please click here to apply!