Contextual help tool recommendations?


Hi, the company I work for is creating a new web-based app. I’m researching various contextual help tools such as Pendo, Appcues and Iridize. I’ve used RoboHelp at past companies, but I’d like to see if newer tools will reduce some work for the developers. Has anyone here used a certain contextual help tool and do you think it’s simpler than dealing with map IDs and map files used by RoboHelp, Madcap Flare, etc.?